/* Support widget — Editorial Calm + motion */

.krupa-support {
  --ks-ink: #1c1a24;
  --ks-ink-muted: #6d6980;
  --ks-bg: #faf8f5;
  --ks-panel: #ffffff;
  --ks-hairline: rgba(28, 26, 36, 0.09);
  --ks-hairline-strong: rgba(28, 26, 36, 0.14);
  --ks-mint: #2fc7a6;
  --ks-accent: #5639e5;
  --ks-shadow: 0 18px 48px rgba(28, 26, 36, 0.16), 0 2px 8px rgba(28, 26, 36, 0.06);
  --ks-shadow-fab: 0 14px 32px rgba(28, 26, 36, 0.28);
  --ks-ease: cubic-bezier(0.22, 1, 0.36, 1);
  --ks-fab-size: 58px;
  font-family: Manrope, system-ui, sans-serif;
}

html.krupa-support-lock {
  overflow: hidden;
}

/* —— Backdrop (mobile) —— */
.krupa-support-backdrop {
  position: fixed;
  inset: 0;
  z-index: 45;
  background: rgba(28, 26, 36, 0.28);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.28s var(--ks-ease);
}

.krupa-support-backdrop.is-open {
  opacity: 1;
  pointer-events: auto;
}

@media (min-width: 768px) {
  .krupa-support-backdrop {
    display: none;
  }
}

/* —— FAB —— */
.krupa-support-fab {
  position: fixed;
  z-index: 48;
  right: 1.25rem;
  bottom: 1.25rem;
  width: var(--ks-fab-size);
  height: var(--ks-fab-size);
  border: 0;
  border-radius: 999px;
  background: var(--ks-ink);
  color: #faf8f5;
  box-shadow: var(--ks-shadow-fab);
  cursor: pointer;
  display: grid;
  place-items: center;
  isolation: isolate;
  overflow: visible;
  transition:
    transform 0.36s var(--ks-ease),
    background 0.28s ease,
    box-shadow 0.28s ease;
  animation: krupa-support-fab-in 0.5s var(--ks-ease) both;
}

.krupa-support-fab:hover {
  transform: scale(1.05);
  box-shadow: 0 18px 40px rgba(28, 26, 36, 0.32);
}

.krupa-support-fab:active {
  transform: scale(0.96);
}

.krupa-support-fab.is-open {
  background: #312f3a;
  transform: rotate(90deg) scale(1);
}

.krupa-support-fab.is-open:hover {
  transform: rotate(90deg) scale(1.04);
}

.krupa-support-fab__pulse {
  position: absolute;
  inset: -2px;
  border-radius: inherit;
  border: 1.5px solid rgba(47, 199, 166, 0.45);
  opacity: 0;
  animation: krupa-support-pulse 2.8s var(--ks-ease) infinite;
  pointer-events: none;
}

.krupa-support-fab__ring {
  position: absolute;
  inset: 0;
  border-radius: inherit;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.12);
  pointer-events: none;
}

.krupa-support-fab__icon {
  position: absolute;
  display: grid;
  place-items: center;
  transition:
    opacity 0.28s var(--ks-ease),
    transform 0.36s var(--ks-ease);
}

.krupa-support-fab__icon--chat {
  opacity: 1;
  transform: scale(1) rotate(0deg);
}

.krupa-support-fab__icon--close {
  opacity: 0;
  transform: scale(0.6) rotate(-40deg);
}

.krupa-support-fab.is-open .krupa-support-fab__icon--chat {
  opacity: 0;
  transform: scale(0.6) rotate(40deg);
}

.krupa-support-fab.is-open .krupa-support-fab__icon--close {
  opacity: 1;
  transform: scale(1) rotate(-90deg);
}

.krupa-support-fab__dot {
  position: absolute;
  top: 11px;
  right: 11px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--ks-mint);
  box-shadow: 0 0 0 2px var(--ks-ink);
  z-index: 2;
  transition: background 0.25s ease;
}

.krupa-support-fab__dot.is-away {
  background: #c4bdb4;
}

.krupa-support-fab__unread {
  position: absolute;
  top: 8px;
  right: 8px;
  width: 11px;
  height: 11px;
  border-radius: 50%;
  background: #e24b4b;
  box-shadow: 0 0 0 2px var(--ks-ink);
  z-index: 3;
}

.krupa-support-fab.is-open .krupa-support-fab__pulse,
.krupa-support-fab.is-open .krupa-support-fab__dot,
.krupa-support-fab.is-open .krupa-support-fab__unread {
  opacity: 0;
}

/* —— Panel —— */
.krupa-support-panel {
  position: fixed;
  z-index: 47;
  right: 1.25rem;
  bottom: calc(var(--ks-fab-size) + 1.6rem);
  width: min(392px, calc(100vw - 1.5rem));
  height: min(580px, calc(100dvh - 7.2rem));
  background: var(--ks-panel);
  color: var(--ks-ink);
  border-radius: 28px;
  box-shadow: var(--ks-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid var(--ks-hairline);
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(18px) scale(0.94);
  transform-origin: bottom right;
  transition:
    opacity 0.32s var(--ks-ease),
    transform 0.38s var(--ks-ease),
    visibility 0.38s;
}

.krupa-support-panel.is-open {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0) scale(1);
}

.krupa-support-panel__frame {
  position: absolute;
  inset: 0;
  border-radius: inherit;
  pointer-events: none;
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, 0.85),
    inset 0 0 0 1px rgba(28, 26, 36, 0.03);
}

.krupa-support-panel__head {
  position: relative;
  z-index: 1;
  padding: 16px 16px 12px 18px;
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: flex-start;
  background:
    linear-gradient(180deg, rgba(250, 248, 245, 0.95) 0%, rgba(255, 255, 255, 0.6) 100%);
}

.krupa-support-panel__head-actions {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
}

.krupa-support-panel__inbox {
  font-size: 0.72rem;
  font-weight: 650;
  color: var(--ks-ink-muted);
  text-decoration: none;
  padding: 6px 8px;
  border-radius: 8px;
  border: 1px solid var(--ks-hairline);
  background: #fff;
  white-space: nowrap;
}

.krupa-support-panel__inbox:hover {
  color: var(--ks-ink);
  border-color: var(--ks-hairline-strong);
}

.krupa-support-panel__brand {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  min-width: 0;
}

.krupa-support-panel__mark {
  flex: 0 0 auto;
  width: 36px;
  height: 36px;
  border-radius: 12px;
  background:
    linear-gradient(145deg, #1c1a24 0%, #3a3648 100%);
  box-shadow:
    0 6px 14px rgba(28, 26, 36, 0.18),
    inset 0 0 0 1px rgba(255, 255, 255, 0.1);
  position: relative;
}

.krupa-support-panel__mark::after {
  content: '';
  position: absolute;
  inset: 11px;
  border-radius: 50%;
  background: var(--ks-mint);
  box-shadow: 0 0 0 2px rgba(47, 199, 166, 0.25);
}

.krupa-support-panel__head h2 {
  margin: 0;
  font-size: 1.02rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  line-height: 1.2;
}

.krupa-support-panel__head p {
  margin: 4px 0 0;
  font-size: 0.78rem;
  color: var(--ks-ink-muted);
  line-height: 1.35;
}

.krupa-support-panel__close {
  flex: 0 0 auto;
  width: 36px;
  height: 36px;
  border: 1px solid var(--ks-hairline);
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.7);
  box-shadow: 0 1px 2px rgba(28, 26, 36, 0.04);
  cursor: pointer;
  color: var(--ks-ink-muted);
  display: grid;
  place-items: center;
  transition:
    background 0.2s ease,
    color 0.2s ease,
    transform 0.2s var(--ks-ease);
}

.krupa-support-panel__close:hover {
  background: #fff;
  color: var(--ks-ink);
}

.krupa-support-panel__close:active {
  transform: scale(0.94);
}

.krupa-support-panel__rule {
  height: 1px;
  background: linear-gradient(
    90deg,
    transparent 0%,
    var(--ks-hairline-strong) 12%,
    var(--ks-hairline-strong) 88%,
    transparent 100%
  );
  flex: 0 0 auto;
}

.krupa-support-panel__rule--soft {
  opacity: 0.7;
}

.krupa-support-panel__body {
  flex: 1;
  overflow: auto;
  padding: 14px 16px 10px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background:
    linear-gradient(180deg, #f7f5f2 0%, #faf8f5 48%, #faf8f5 100%);
  -webkit-overflow-scrolling: touch;
}

/* —— Empty / loading —— */
.krupa-support-empty {
  margin: auto 4px;
  text-align: left;
  padding: 8px 4px 16px;
}

.krupa-support-empty__title {
  margin: 0 0 6px;
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: -0.02em;
}

.krupa-support-empty__text {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.45;
  color: var(--ks-ink-muted);
}

.krupa-support-loading {
  margin: auto;
  display: flex;
  gap: 6px;
}

.krupa-support-loading span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ks-ink-muted);
  opacity: 0.35;
  animation: krupa-support-dot 1.1s ease-in-out infinite;
}

.krupa-support-loading span:nth-child(2) {
  animation-delay: 0.15s;
}
.krupa-support-loading span:nth-child(3) {
  animation-delay: 0.3s;
}

/* —— Bubbles —— */
.krupa-support-bubble {
  max-width: 84%;
  padding: 11px 14px;
  border-radius: 18px;
  font-size: 0.92rem;
  line-height: 1.45;
  white-space: pre-wrap;
  word-break: break-word;
  box-shadow: 0 1px 2px rgba(28, 26, 36, 0.04);
  animation: krupa-support-bubble-in 0.28s var(--ks-ease) both;
}

.krupa-support-bubble--user {
  align-self: flex-end;
  background: var(--ks-ink);
  color: #faf8f5;
  border-bottom-right-radius: 6px;
  box-shadow: 0 8px 20px rgba(28, 26, 36, 0.14);
}

.krupa-support-bubble--admin,
.krupa-support-bubble--system {
  align-self: flex-start;
  background: #fff;
  border: 1px solid var(--ks-hairline);
  border-bottom-left-radius: 6px;
}

.krupa-support-bubble--system {
  align-self: center;
  background: transparent;
  border: 0;
  box-shadow: none;
  color: var(--ks-ink-muted);
  font-size: 0.78rem;
  padding: 4px 8px;
}

/* —— Nudge —— */
.krupa-support-panel__nudge {
  flex: 0 0 auto;
  padding: 0 12px 10px;
  background: #faf8f5;
}

.krupa-support-nudge {
  position: relative;
  padding: 11px 34px 11px 13px;
  border-radius: 14px;
  background: #fff;
  border: 1px solid var(--ks-hairline);
  box-shadow: 0 6px 16px rgba(28, 26, 36, 0.05);
}

.krupa-support-nudge p {
  margin: 0;
  font-size: 0.8rem;
  line-height: 1.4;
  color: var(--ks-ink-muted);
}

.krupa-support-nudge__title {
  margin: 0 0 4px !important;
  font-size: 0.86rem !important;
  font-weight: 700 !important;
  color: var(--ks-ink) !important;
}

.krupa-support-nudge__text {
  margin: 0 0 10px !important;
}

.krupa-support-nudge__auth {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.krupa-support-nudge__auth-btn {
  border: 1px solid var(--ks-hairline-strong);
  border-radius: 999px;
  background: #faf8f5;
  color: var(--ks-ink);
  font: inherit;
  font-size: 0.78rem;
  font-weight: 650;
  padding: 7px 12px;
  cursor: pointer;
  transition: background 0.2s ease, transform 0.15s var(--ks-ease);
}

.krupa-support-nudge__auth-btn:hover {
  background: #fff;
}

.krupa-support-nudge__auth-btn:active {
  transform: scale(0.97);
}

.krupa-support-nudge__auth-btn--tg {
  background: #1c1a24;
  border-color: #1c1a24;
  color: #faf8f5;
}

.krupa-support-nudge__auth-btn--vk {
  border-color: rgba(0, 119, 255, 0.35);
  color: #0077ff;
}

.krupa-support-nudge__auth-btn--ya {
  border-color: rgba(252, 65, 72, 0.35);
  color: #fc4148;
}

.krupa-support-nudge__auth-btn--google {
  border-color: rgba(66, 133, 244, 0.4);
  color: #4285f4;
}

.krupa-support-nudge--auth .krupa-support-nudge__auth {
  gap: 8px;
}

.krupa-support-nudge__x {
  position: absolute;
  top: 6px;
  right: 8px;
  border: 0;
  background: transparent;
  color: var(--ks-ink-muted);
  font-size: 1.1rem;
  line-height: 1;
  cursor: pointer;
  padding: 4px;
}

/* —— Composer —— */
.krupa-support-composer,
.krupa-support-soft {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 10px 12px 14px;
  background: #fff;
}

.krupa-support-composer__row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 6px;
  border-radius: 18px;
  border: 1px solid var(--ks-hairline-strong);
  background: #faf8f5;
  box-shadow: inset 0 1px 2px rgba(28, 26, 36, 0.03);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.krupa-support-composer__row:focus-within {
  border-color: rgba(86, 57, 229, 0.35);
  box-shadow:
    inset 0 1px 2px rgba(28, 26, 36, 0.03),
    0 0 0 3px rgba(86, 57, 229, 0.1);
}

.krupa-support-composer textarea {
  flex: 1;
  min-height: 40px;
  max-height: 120px;
  border: 0;
  background: transparent;
  resize: none;
  padding: 10px 4px;
  font: inherit;
  font-size: 0.94rem;
  line-height: 1.35;
  color: var(--ks-ink);
  outline: none;
}

.krupa-support-composer__attach,
.krupa-support-composer__send {
  flex: 0 0 auto;
  width: 40px;
  height: 40px;
  border: 0;
  border-radius: 14px;
  display: grid;
  place-items: center;
  cursor: pointer;
  transition: transform 0.18s var(--ks-ease), background 0.2s ease;
}

.krupa-support-composer__attach {
  background: transparent;
  color: var(--ks-ink-muted);
}

.krupa-support-composer__attach:hover {
  background: rgba(28, 26, 36, 0.05);
  color: var(--ks-ink);
}

.krupa-support-composer__send {
  background: var(--ks-ink);
  color: #faf8f5;
  box-shadow: 0 6px 14px rgba(28, 26, 36, 0.18);
}

.krupa-support-composer__send:hover {
  background: #312f3a;
}

.krupa-support-composer__attach:active,
.krupa-support-composer__send:active {
  transform: scale(0.94);
}

/* —— Soft contact —— */
.krupa-support-soft__hint {
  margin: 0;
  font-size: 0.8rem;
  color: var(--ks-ink-muted);
  line-height: 1.4;
}

.krupa-support-kind {
  display: flex;
  gap: 8px;
}

.krupa-support-chip {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 9px 10px;
  border-radius: 12px;
  border: 1px solid var(--ks-hairline);
  font-size: 0.82rem;
  cursor: pointer;
  background: #faf8f5;
}

.krupa-support-chip:has(input:checked) {
  border-color: rgba(86, 57, 229, 0.4);
  background: rgba(86, 57, 229, 0.06);
}

.krupa-support-soft input[name='contact'] {
  width: 100%;
  border: 1px solid var(--ks-hairline-strong);
  border-radius: 14px;
  padding: 11px 12px;
  font: inherit;
  background: #faf8f5;
}

.krupa-support-soft__actions {
  display: flex;
  gap: 8px;
}

.krupa-support-btn {
  flex: 1;
  border: 0;
  border-radius: 999px;
  background: var(--ks-ink);
  color: #faf8f5;
  padding: 11px 14px;
  font: inherit;
  font-weight: 650;
  cursor: pointer;
}

.krupa-support-btn--ghost {
  background: transparent;
  color: var(--ks-ink);
  border: 1px solid var(--ks-hairline-strong);
}

.krupa-support-hp {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.krupa-support-error {
  color: #b42318;
  font-size: 0.8rem;
  margin: 0;
}

/* —— Keyframes —— */
@keyframes krupa-support-fab-in {
  from {
    opacity: 0;
    transform: scale(0.72) translateY(10px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes krupa-support-pulse {
  0% {
    opacity: 0;
    transform: scale(1);
  }
  35% {
    opacity: 0.55;
  }
  100% {
    opacity: 0;
    transform: scale(1.28);
  }
}

@keyframes krupa-support-bubble-in {
  from {
    opacity: 0;
    transform: translateY(6px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes krupa-support-dot {
  0%,
  80%,
  100% {
    opacity: 0.28;
    transform: translateY(0);
  }
  40% {
    opacity: 0.85;
    transform: translateY(-3px);
  }
}

/* —— Mobile —— */
@media (max-width: 767px) {
  .krupa-support-fab {
    bottom: max(1rem, env(safe-area-inset-bottom, 0px));
    right: max(1rem, env(safe-area-inset-right, 0px));
  }

  .krupa-support-panel {
    right: 0;
    left: 0;
    bottom: 0;
    width: 100%;
    height: min(88dvh, 720px);
    border-radius: 24px 24px 0 0;
    transform: translateY(28px) scale(1);
    transform-origin: bottom center;
    border-left: 0;
    border-right: 0;
    border-bottom: 0;
  }

  .krupa-support-panel.is-open {
    transform: translateY(0);
  }

  .krupa-support-panel__head {
    padding-top: max(14px, env(safe-area-inset-top, 0px));
  }

  .krupa-support-composer,
  .krupa-support-soft {
    padding-bottom: max(14px, env(safe-area-inset-bottom, 0px));
  }
}

@media (prefers-reduced-motion: reduce) {
  .krupa-support-fab,
  .krupa-support-panel,
  .krupa-support-bubble,
  .krupa-support-fab__icon,
  .krupa-support-backdrop {
    animation: none !important;
    transition: none !important;
  }

  .krupa-support-fab__pulse {
    display: none;
  }

  .krupa-support-panel {
    opacity: 0;
    transform: none;
  }

  .krupa-support-panel.is-open {
    opacity: 1;
  }
}